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How to Write an Operational Plan for Your Small Business

Date: 2017-04-07 11:21

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Use simple tables to present key financial projections . summary P& L, cashflows, balance sheets and key ratios. Place the detailed analyses in appendices. See 66. Financial Projections within the Business Plan Guide for more info.


When you re writing this section of the operating plan, start by explaining what you ve done 89 to date 89 to get the business operational, followed by an explanation of what still needs to be done. The following should be included:

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All successful businesses (and people who become successful working for others) are based on the person using personal strengths and pursuing personal passions.

Example of Tactical Planning in Business

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Avoid going into too much detail within the plan's body by placing detailed or supplementary material in accompanying appendices. Bear in mind that most investors, bankers etc. dislike having to read overlong business plans just as much as entrepreneurs and managers dislike writing the plans in the first instance!

strategy - originally a military term, in a business planning context strategy/strategic means/pertains to why and how the plan will work , in relation to all factors of influence upon the business entity and activity, particularly including competitors (thus the use of a military combative term), customers and demographics, technology and communications.

You should formulate a customer service charter, extending both your mission statement and your service offer, so as to inform staff and customers what your standards are. These standards can cover quite detailed aspects of your service, such as how many times the telephone will be permitted to ring until the caller is gets an answer. Other issues might include:

A service-offer or proposition should be an encapsulation of what you do best, that you do better than your competitors (or that they don't do at all) something that fits with your business objectives, stated in terms that will make your customers think 695 Yes, that means something to me and I think it could be good for my business (and therefore good for me also as a buyer or sponsor).'

Consider the Psychological Contract and the benefits of establishing a natural balance and fairness between all interests (notably staff, customers, the organization).

The next section presents an outline structure for a business plan. Feel free to change this outline to suit your project and its state of development. It can be readily expanded to become a 'full-blown' business plan by extending the level of detail as explained in the Business Plan Guide.

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